AI receptionist for small business
Greatvine answers your business line 24/7 in a natural voice, books appointments, screens out spam and texts back the calls you miss. We set it up for $950, then it’s just your Greatvine plan, from $49 a month.
- Keep your number
- Answering in 1 to 2 weeks
- No Fountainhead monthly fee
At a glance
What is an AI receptionist?
- What an AI receptionist is
- An AI voice agent that answers your business phone, talks with callers in a natural voice and handles what a front desk would: questions, bookings and messages, day and night.
- What it does on a call
- Greatvine answers from your own business information, books on your real calendar, screens out robocalls and sales pitches, and transfers to your team when a caller needs a person.
- What it costs
- Fountainhead sets it up for $950, one time. After that there is no Fountainhead monthly fee, just your Greatvine plan, from $49 a month, billed by Greatvine.
- How it differs from an answering service
- It answers every call instantly, books appointments instead of taking messages, and transcribes and summarizes every call, for a flat monthly plan.
- Your number
- Keep your number and forward it to Greatvine, move it over, or get a new one.
- How long setup takes
- 1 to 2 weeks from the first call to Greatvine answering your line.
How it works
What happens when someone calls
- 1
It answers
Every call picked up right away, any hour, in a natural voice.
- 2
It helps or books
Answers questions from your own information and books appointments on your real calendar.
- 3
It screens
Robocalls, telemarketers and scam calls are handled without your phone ever ringing.
- 4
It hands off
Transfers to your team with the context when a caller needs a person, and texts back any call that’s missed.
What it handles
A front desk that never puts anyone on hold
Spam screened out
Robocalls, telemarketers and “quick question about your Google listing” pitches never reach your team.
Books on your real calendar
Open slots from your actual availability, two-way synced with Google Calendar or Outlook, with no double-bookings.
Missed calls texted back
If a call is missed, the caller gets a text right away, so the lead doesn’t call the next business on the list.
Transfers and department routing
Calls go to the right person or department, Sales, Service or Billing, with what the caller already said.
Every call transcribed
Each call transcribed and summarized, voicemails included, and logged on the customer’s record in your CRM.
Texts, WhatsApp and website chat
The same AI answers texts, WhatsApp messages and your website chat, from the same information as your phone line.
Set up by Fountainhead
$950, one time
Answering your line in 1 to 2 weeks. No Fountainhead monthly fee after that.
- The greeting, script and answers written for your business
- Your calendar and booking rules connected
- Your CRM connected, so every call and text lands on the customer’s record
- Your number forwarded or moved over, and routing set up
- Test calls before it goes live
- Your team trained on the web portal and the iPhone and Android apps
Then your Greatvine plan
From $49 a month
Billed by Greatvine. One price for the whole account, with unlimited users.
- StarterOne line answered by AI, for a small team
- TeamA busy main line plus a few direct numbers, with department routing
- EnterpriseThe front desk for companies of 50 to 200
Rather set it up yourself? Start a free trial at greatvine.ai.
Compared
AI receptionist vs. answering service
| Greatvine AI receptionist | Typical answering service | |
|---|---|---|
| Answers | Every call, instantly, 24/7 | Depends on staffing and hold times |
| Appointments | Books them on your real calendar | Usually takes a message |
| Spam calls | Screened out before they reach you | Answered, and often billed |
| Call records | Every call transcribed and summarized | A message or a short note |
| Your CRM | Each call logged on the customer’s record | Typed in by your team, if at all |
| Pricing | A flat monthly plan with an allowance of minutes | Typically per minute or per call |
Who it’s for
Built for businesses that live on the phone
- Home services
- Plumbing, HVAC and electrical: book the job, screen the spam and catch after-hours calls.
- Contractors and solar
- Qualify new leads and send them to the right person while crews are on site.
- Law firms
- Take intake details from new callers and route existing clients to the right person.
- Salons, spas and studios
- Book, move and confirm appointments without anyone at the desk.
- Service businesses
- Answer the questions every caller asks, and book the rest.
Answering real lines today
- The main lines of a solar group of three companies
- Our own line: call (615) 551-2836 and talk to it
Questions
Straight answers
Will it work with the phone system we already have?
Yes. Forward your main line to Greatvine and it answers from there, or move your number over if you would rather. Your team can make and take calls in the web portal or the iPhone and Android apps.
What if a caller needs a real person?
Greatvine transfers the call to the right person or department with what the caller already said. If nobody can pick up, it takes the details and texts the caller back.
Which calendars does it book on?
Google Calendar and Outlook, synced both ways. It offers only real open slots, follows your booking rules and prevents double-bookings.
What does the $950 setup include?
The greeting, script and answers written for your business; your calendar and booking rules connected; your CRM connected, so every call and text lands on the customer’s record; your number forwarded or moved over, and routing set up; test calls before it goes live; your team trained on the web portal and the iPhone and Android apps. After that there is no Fountainhead monthly fee.
Can I set it up myself?
Yes. Greatvine has a free trial at greatvine.ai. Fountainhead’s setup is for businesses that want it written, connected to their calendar and CRM, and tested for them.
Which Greatvine plan do I need?
Starter covers one line for a small team, Team adds a busy main line, direct numbers and department routing, and Enterprise is the front desk for companies of 50 to 200. Every plan includes unlimited users. Current prices are at greatvine.ai/pricing.
How do I get started?
Book a free 30-minute consultation, or call (615) 551-2836 first and hear Greatvine answer.
Learn more
AI phone systems, explained
- AI Phone Systems for Small Business: What They Do and When You Need One
- Missed Calls Are Costing You Customers — How Automatic Text-Back Works
- Teaching Your AI Phone System When to Hand Off to a Human
- Should Your AI Phone System Sound Human? What Callers Want
- Writing a Script for Your AI Phone System That Actually Works
Hear it before you decide
Call (615) 551-2836 and Greatvine answers. When you’re ready, the consultation is free and takes 30 minutes.